Order Tracking

Use this page to check where your Clutchly order is after it ships. Enter the details the tracker asks for (usually your order number and email). Tracking becomes available after we hand the package to the carrier and the first scan posts.

If the tracker does not load, open the Track123 page or email us with your order number.

Open Track123

Or email support@clutchly.store with your order number.

When tracking usually appears

  • Orders are processed within 3-4 business days (Monday-Friday).
  • After the package ships, delivery inside the United States is typically 4-9 business days.
  • Estimated total: up to 13 business days from order to delivery.
  • Estimated total from order to door: up to 13 business days.
  • The first carrier scan can take a day after the label is created. If nothing shows yet, wait one business day, then email us.

Full timing and shipping rates are in our Shipping Policy.

What you need to track

  • Your Shopify order number from the confirmation email
  • The email address used at checkout
  • Any tracking number we send once the order ships

If you paid by bank deposit, tracking still works the same way after payment is matched and the order ships. Payment steps are on the Payment Policy page.

If tracking looks stuck

  • Check that the shipping address in your order email is correct
  • Look for local carrier delays, weather holds, or weekend gaps with no scans
  • Email support@clutchly.store or use live chat during support hours with your order number

Support hours: Monday-Friday, 9:00 AM-5:00 PM (ET). We aim to reply within one business day.

Need help? support@clutchly.store · Live chat during support hours · Contact Us · FAQ