Our Business Location
Registered business address for Clutchly — the same details used on About, Legal Notice, and store policies.
Clutchly · MAE STORE LLC
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (ET)
Saturday – Sunday: Closed
Contact Us
Questions about products, orders, shipping, returns, or payment? Reach Clutchly by email, phone, or live chat during support hours. The legal name, email, phone, and address below match About, Legal Notice, and our store policies.
Saturday-Sunday: Closed
How support works
- Email: support@clutchly.store (best for order numbers, returns, and payment questions)
- Live chat: use the chat widget on this site during Monday-Friday, 9:00 AM-5:00 PM (ET)
- Phone: +1 682 451-2076 (Monday-Friday, 9:00 AM-5:00 PM ET)
Outside support hours, send an email. We aim to reply within one business day once hours resume.
Business identity (matches store policies)
Trade name: Clutchly
Legal name: MAE STORE LLC
Customer support email: support@clutchly.store
Official website: https://clutchly.store
If a message asks you to pay a different company name, personal account, or card by chat, treat it as suspicious and confirm with us by email before sending money. Our payment method is Shopify Payments at checkout, explained in the Payment Policy.
Legal name and address
Trade name: Clutchly
Legal name: MAE STORE LLC
Address (one address — legal mail and ship-from):
MAE STORE LLC
138 Myers Rd
Kosciusko, MS 39090
United States
This address is not a retail showroom. Do not mail returns here unless we specifically instruct you in writing for an approved return case.
Support hours (ET): Monday-Friday, 9:00 AM-5:00 PM (Saturday-Sunday closed)
Order cut-off: 5:00 PM Eastern Time (ET). After cut-off or on weekends, processing begins the next business day.
Send a message
Fill out the form below. We aim to reply within one business day during support hours. For order help, include your order number.
Shipping, returns, and operations (quick facts)
- United States shipping only
- Free shipping on orders over $50 · Flat $6.99 under $50
- Processing: 3-4 business days · Delivery after ship: 4-9 business days · Estimated total: up to 13 business days
- Returns within 14 days only for wrong dispatch or defective items (photo + video proof). Change of mind and other issues are not refunded.
- Buyer's remorse / change-of-mind / general preference returns are not accepted
- Cancel before shipping for a full refund when the order has not yet shipped
- Payment: Shopify Payments — cards at checkout (see Payment Policy)
Shipping Policy · Refund Policy · Payment Policy · Order Tracking · Legal Notice · About Us